Need help with Pip? Email dillan.csmith@gmail.com and you'll hear back as soon as possible. Include what you were doing and what you expected to happen — screenshots help a lot.
Common questions
A recipe link won't import.
Most recipe sites work, but a few block automated readers. Try pasting the recipe as plain text instead — Pip reads pasted text the same way it reads links. If a site you use often keeps failing, email the link so it can be looked into.
How do I share my list with family?
Open your profile in the app and create or join a family. Everyone in the family sees the same shopping list and cookbook, and changes sync automatically.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your recipes, shopping lists, and account data. If you have an active subscription, cancel it in your device's subscription settings first — billing is managed by Apple.
Questions about a subscription?
Pip Pro subscriptions are billed through Apple. You can manage or cancel them in your device's subscription settings. For anything that doesn't look right, email support and it will get sorted out.
Your data
What Pip collects and how it's handled is covered in the privacy policy. For data requests not covered there, email dillan.csmith@gmail.com.